Learning Support Hub
Welcome to your Learning Support Hub
This hub brings together all the support you need throughout your learning journey. Whether you’re studying an Academic course, completing an NVQ, or working through an Apprenticeship, you’ll find clear guidance, practical tools, and supportive resources to help you progress. In addition, you can contact our team at any time if you need personalised help.
Academic
Academic learners often need structured guidance to stay on track. Therefore, this section focuses on the skills and tools that help you succeed in written assignments and theory‑based learning.
Study Skills & Revision
Learn how to plan your study time, take effective notes, and revise with confidence. As a result, you’ll feel more prepared for assessments.
Assignment Support
If you’re unsure how to structure your work, this section explains how to meet assessment criteria clearly and confidently. For example, you’ll find guidance on introductions, conclusions, and paragraph structure.
Research & Referencing
Understanding how to reference correctly is essential. Similarly, knowing how to find reliable sources will strengthen your assignments.
Functional Skills: Maths & English
If your programme includes Functional Skills, you’ll find practice materials and tutor support here. In addition, we provide confidence‑building tips to help you progress.
NVQ Support
NVQ learners often balance full‑time work with evidence collection. Because of this, we provide clear, practical support to help you meet your performance criteria.
Portfolio Building
Learn how to gather workplace evidence, write reflective accounts, and link your work to the required units. Consequently, your portfolio will demonstrate your competence effectively.
Assessment Criteria Support
If you’re unsure what assessors look for, this section breaks it down into simple, understandable steps.
Workplace Evidence Guidance
You’ll find examples of suitable evidence and advice on how to present it. For instance, you’ll learn how to use photos, documents, and witness testimonies appropriately.
Study & Time Management Tools
These tools help you stay organised while working and studying. In turn, this reduces stress and keeps your progress steady.
Apprentice
Apprentices often juggle work, study, and off‑the‑job training. Therefore, this section provides targeted support to help you stay on track.
Balancing Work & Study
Learn how to manage expectations with your employer and plan your week effectively. Meanwhile, you’ll also find tips for staying motivated.
Off‑the‑Job Training Guidance
This section explains what counts as off‑the‑job training and how to record it accurately. As a result, you’ll meet your required hours with confidence.
EPA Preparation
When you approach your End‑Point Assessment, you’ll find step‑by‑step guidance on what to expect and how to prepare.
Portfolio & Evidence Support
This includes help mapping evidence to KSBs and presenting your work clearly. In addition, you’ll find examples and templates to guide you.
Learning Tools & Resources
This section brings together useful tools for every learner type. For example, you’ll find:
- Study planners & templates
- UCAS Points Calculator
- Remote learning tips
- TOTUM card information
- BTEC Higher Nationals video
- YouTube learning playlists
- Checklists & downloadable resources
Together, these tools help you stay organised and confident.
Wellbeing & Pastoral Support
Learning can be challenging at times, especially when you’re balancing study with work, family, or personal commitments. However, you don’t have to manage everything alone. This section is here to help you stay grounded, supported, and confident throughout your learning journey. Whether you’re progressing through an academic course, completing an NVQ, or working as an apprentice, your wellbeing matters just as much as your coursework.
Looking After Yourself
Staying well is an important part of successful learning. For this reason, we provide guidance on managing stress, staying motivated, and maintaining a healthy balance between study, work, and life. You’ll find practical tips to help you stay organised, create healthy routines, and recognise when you need a break. In addition, we encourage you to explore strategies that support your physical and mental health, such as taking regular pauses, setting realistic goals, and celebrating your progress along the way.
Mental Health Support
There may be times when you feel overwhelmed or unsure where to turn. If this happens, remember that support is available. We offer confidential guidance and can signpost you to trusted organisations such as NHS services, Mind, and Samaritans. Furthermore, we understand that everyone’s situation is different, so we aim to provide compassionate, personalised advice that respects your circumstances. Whether you need someone to talk to or simply want reassurance, we’re here to help you feel heard and supported.
If You’re Struggling
Challenges at home, work, or in your studies can sometimes make learning feel harder than expected. When this happens, reaching out early can make a real difference. Our team is here to help you navigate difficulties, explore solutions, and regain your confidence. Ultimately, your wellbeing comes first, and we’re committed to supporting you in a way that feels respectful, understanding, and genuinely helpful.
Digital & Study Skills Support
Note‑Taking & Highlighting Quick strategies for capturing key information and staying organised.
Studying on a Screen Tips for staying focused, reducing fatigue, and working comfortably.
Accessible Formats Learn how to use PDFs, audio, and alternative formats effectively.
Assistive Technology Explore tools that support reading, writing, and organisation.
Healthy Digital Habits Simple ways to protect your wellbeing when studying online.
Accessibility & Additional Learning Needs
We support learners with disabilities, learning difficulties, or health conditions. Because of this, we offer a range of adjustments to help you succeed.
Reasonable Adjustments
This may include extra time, assistive technology, or alternative formats.
Dyslexia-Friendly Resources
You’ll find tools, fonts, overlays, and strategies to make learning more accessible.
Confidential Support
Your needs are handled sensitively and professionally. Most importantly, you’ll receive support tailored to you.
Specific Learning Difficulties
Find an assessor for specific learning difficulties
You’ll need to find a qualified assessor for your diagnostic assessment. They must be an educational psychologist or a specialist teacher. Make sure the assessor you choose can assess for all the specific learning difficulties you want to be assessed for.
Here are some resources to help you find an assessor.
❓ Frequently Asked Questions
What if I fall behind? We’ll work with you to create a plan that fits your situation.
How do I submit evidence or assignments? Your assessor or tutor will guide you, and we provide templates and examples.
What if I need more time? Extensions and adjustments may be available depending on your circumstances.
How do I contact my assessor or tutor? You can reach them through your learner portal or via email.
📞 Contact & Support
If you need help, advice, or someone to talk to, we’re here.
- Speak to a Learning Adviser
- Request a support call
- Email or phone support
- Live chat (if available)
Finally, remember that reaching out early can make a big difference.
