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NVQ Technical Support

ETCAL Level 3 NVQ Diploma in Engineering Technical Support

Price range: £1,062.59 through £2,139.89

Engineering Technical Support NVQ is a work based vocational qualification. You will need to be employed in this sector and be able to provide evidence through the use of video, pictures and work product.

SKU: 601/1821/0 Categories: ,

NVQ Diploma in Engineering Technical Support

The NVQ Diploma in Engineering Technical Support is designed for individuals who want to develop their skills and knowledge in engineering support roles. Whether you are completing an apprenticeship, already employed in the industry, or looking to gain a recognised qualification, this programme provides a clear route to professional development and career progression.

You’ll build a strong foundation through three mandatory units that cover the core knowledge and skills required in engineering technical support. From there, you can tailor your learning by selecting additional units from one of six specialist pathways, allowing you to focus on the areas that best match your role, interests and career goals.

By completing this qualification, you’ll demonstrate your competence in a real engineering environment and gain the skills employers value. For employers, it provides an effective way to develop technical support staff, improve workplace performance and build a skilled workforce for the future.

Who is this course for?

This course is ideal if you work in an engineering environment and want to develop your technical knowledge, practical skills and professional competence. Whether you are completing an apprenticeship, progressing in your current role, or looking to gain a recognised industry qualification, this course provides a structured pathway to support your career development.

How long do I get to complete the qualification?

You will have up to 12 months from registration to complete your qualification. Throughout your programme, you can track your progress using OneFile, where your start and target completion dates will be clearly displayed. If you need additional time, extensions can be arranged on a month-by-month basis, helping you complete your qualification at a pace that works for you.

Mandatory Units: (All 3 must be completed) – All Pathways

  1. Complying with Statutory Regulations and Organisational Safety Requirements (A/601/5013)
  2. Using and Interpreting Engineering Data and Documentation (Y/601/5012)
  3. Working Efficiently and Effectively in Engineering (K/601/5055)

Pathways

We offer a range of pathways allowing learners to specialise in the area most relevant to their job role. Pathways exist because not all learners require the same skills. By selecting a pathway, learners can develop competence in their specific occupational area while still achieving a recognised qualification that reflects industry standards and employer requirements.

Please expand the folder options below for details.

Engineer drawings

Complete 1 of the following (150 credits each):

  • Producing Mechanical Engineering Drawings using Computer Aided Techniques
  • Producing Engineering Drawings/Models using 3D Computer Aided Techniques
  • Producing Electrical Engineering Drawings using Computer Aided Techniques
  • Producing Electronic Engineering Drawings using Computer Aided Techniques
  • Producing Fabrication/Structural Engineering Drawings using Computer Aided Techniques
  • Producing Fluid Power Engineering Drawings using Computer Aided Techniques
  • Producing Engineering Systems/Services Drawings using Computer Aided Techniques
Quality Control

Complete 1 of the following units:

  • Inspecting Mechanical Products
  • Inspecting Components using Co-Ordinate Measuring Machines (CMM)
  • Inspecting Fabricated Components and Structures
  • Carrying Out Visual Inspection of Welded Fabrications
  • Inspecting and Testing Electrical Products
  • Inspecting and Testing Electronic Products
  • Checking and Calibrating Mechanical Inspection Equipment
  • Checking and Calibrating Electrical and Electronic Test Equipment
  • Checking and Calibrating Process Control Instrumentation
Non-Destructive Testing

Complete EITHER – One of the following pairs of units:

  • Preparing Ultrasonic Flaw Detection Equipment for Testing Activities
  • Inspecting Engineering Products using Ultrasonic Testing Techniques
  • Preparing Work Areas for Radiographic Testing Activities
  • Carrying Out Radiographic Testing Activities

OR two units from the following:

  • Determining Technical Requirement for Non-Destructive Testing
  • Specifying Non-Destructive Testing Instructions for Inspection Activities
  • Inspecting Engineering Products by Penetrant Flaw Detection Techniques
  • Inspecting Engineering Products by Magnetic Particle Testing
  • Analysing and Interpreting the Results of Radiographic Tests
Computer Control Programming

Complete one of the following units:

  • Providing Operational Support for Computer Control Programs
  • Loading and Proving Computer Control Programs

Plus one more from the following:

  • Producing Operating Programs for Co-ordinate Measuring Machines (CMM)
  • Producing Off-line Programs for Programmable Logic Controller Equipment
  • Producing Operating Programs for Industrial Robots
  • Producing Off-line Programs for NC/CNC Laser Profiling Machines
  • Producing Off-line Programs for NC/CNC Fabrication Machines
  • Producing Off-line Programs for NC/CNC Turning Machines
  • Producing Off-line Programs for NC/CNC Milling Machines
  • Producing Off-line Programs for NC/CNC Grinding Machines
  • Producing Off-line Programs for NC/CNC Gear Cutting Machines
  • Producing Off-line Programs for NC/CNC Electro-Discharge Machining
  • Producing Off-line Programs for NC/CNC Boring Machines
  • Producing Off-line Programs for NC/CNC Machining Centres
Integrated Business Operational Support

Complete the following unit:

  • Resolving Engineering Problems

Plus three more units one of which must be from Group A

Group A Units

  • Planning Engineering Activities
  • Implementing Engineering Activities
  • Monitoring Engineering Activities
  • Producing Technical Information for Engineering Activities
  • Obtaining Resources for Engineering Activities
  • Obtaining and Controlling Materials for Engineering Activities
  • Providing Technical Sales and Marketing Support for Engineering Activities
  • Implementing Quality Control Systems and Procedures in an Engineering Environment
  • Scheduling Engineering Activities
  • Determining Engineering Requirements for the Supply of Products or Services
  • Carrying out Condition Monitoring of Engineering Plant and Equipment
  • Carrying out Fault Diagnosis on Engineering Plant and Equipment
  • Supporting Logistics Operations in an Engineering Manufacturing Environment

Group B Units:

  • Providing Technical Advice and Guidance on Engineering Activities
  • Carrying out Project Management of Engineering Activities
  • Developing and Maintaining Effective Customer Relationships
  • Handing Over and Exchanging Responsibility for Control of Engineering Activities
  • Carrying out Health and Safety Risk Assessments on Engineering Activities
  • Producing Contractual Arrangements to Supply or Procure Goods or Services for Engineering Activities
  • Using and maintaining Business Procedures and Protocols in an Engineering Environment
Engineering Software Development

Complete all of the following units:

  • Determining Engineering Software Requirements
  • Secondly, Producing Engineering Software Design
  • Additionally, Producing Engineering Software Implementation
  • Testing Engineering Software

Learners will need to complete one additional unit from the following:

  • Performing Engineering Software Analysis Techniques
  • Measuring Engineering Software Quality
  • Performing Engineering Software Configuration Management
  • Performing Engineering Software Acquisition
  • Performing Engineering Software Safety Assessments
  • Performing Low Level Programming for Engineering Software
  • Performing Computer System Security Assessments for Engineering Software

CSCS Card Eligibility

By enrolling on this course, you can meet one of the requirements to apply for the RED CSCS – TRAINEE card.

See here-> Card Finder (cscsonline.uk.com)

Red CSCS Trainee card
Blue CSCS Card - Skilled Worker, NVQ, Vocational

Awarding Organisation (AO)

Engineering Training Awards (ETA)
Assessment

Portfolio of Evidence
Attendance

Remote
Level

3
Duration

12 Months
Pathway

Engineer drawings, Quality Control, Non-Destructive Testing, Computer Control Programming, Integrated Business Operational Support, Engineering Software Development

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